Contacting and Support Info
You may place your order using our secure online ordering system, or mail your order along with a check or money order to:
Elmore Productions Inc.
1314 Sunbeam Road
Leitchfield, KY 42754
If you would prefer to place an order by phone, call us at (270) 259-5878. Our hours of operation are 10AM to 4PM Central Standard Time. You can also print out your order page and fax it to (270) 259-4638.
All books and prints are signed by Larry. If you would like something special, please email us at email@example.com with the order number and personalization you would like.
Please select the correct shipping amount in your shopping cart (USA or International). Orders received with the incorrect shipping will be adjusted before processing.
For our International Customers: All customs and duties fees are your responsibility and will be collected by the post office.
If ordering prints and books, please place two separate orders as we cannot ship these items together. If these items are ordered together, we will adjust the order and shipping total before processing.
All orders are shipped via Federal Express and cannot be delivered to post office boxes. We ask that you be sure to include a physical shipping address with your order.
While we do our best to ship your order as quickly as possible, delivery can take anywhere from 2-4 weeks. Larry signs every item before it leaves the studio. If he is traveling at the time the order is placed, this can delay shipment. Some items are printed by independent printers which also can affect the shipping time. If it has been 4 weeks and you have not received your order, please feel free to contact the studio at firstname.lastname@example.org or (270) 259-5878.
We do our very best to pack your items as protected as possible, but we have no control over the package once it leaves the studio. If your item arrives damaged, please contact us as soon as possible. If it arrives visibly damaged from the outside, we recommend refusing the package due to damage and emailing us as soon as possible for a replacement.
We look forward to doing business with you! We have a number of wholesale programs available for all size businesses. Please email us for more information.